We align ourselves with the right manufacturers who understand the level of customer support we need to take care of our heroes
We treat our Manufacturers/Suppliers just like we do our customers which ensures open lines of communication. From standard lead times, to overnight shipments, to custom work, we work together through every step of the process
Every industry has their fair share of manufacturers that just do not communicate well or that have unpredictable lead times, etc. We identify these suppliers and communicate that information to our customers so that have realistic expectations throughout the process and understand when the lead time changes, or it takes longer to get status, etc. It’s all about communication!
To ensure our customers are given every available option
We have a full support and purchasing staff dedicated and trained on sourcing for the US Government. We work with our customers every step of the way to ensure all needs are being met.
We have a deep understanding of NSNs and the stock system which is used as a tool for many of our customers to get items they need. This helps ensures that our end users get the right information to decide on what to procure.
We are constantly asking for feedback from our customers and then creating solutions for the problems/concerns. Below is a list of solutions we created to alleviate problems/concerns that were brought to our attention.
A single contract with Shore Solutions gives your agency credit toward all 4 set-aside goals
Our mission is to better the lives of the heroes we serve by delivering superior solutions for their everyday needs and that is what we strive to accomplish every day. Remember, if you want a Company you can trust, then Shore Solutions is a must!
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