We align ourselves with the right manufacturers who understand the level of customer support we need to take care of our heroes
We treat our Manufacturers/Suppliers just like we do our customers which ensures open lines of communication. From standard lead times, to overnight shipments, to custom work, we work together through every step of the process
Every industry has their fair share of manufacturers that just do not communicate well or that have unpredictable lead times, etc. We identify these suppliers and communicate that information to our customers so that have realistic expectations throughout the process and understand when the lead time changes, or it takes longer to get status, etc. It’s all about communication!
To ensure our customers are given every available option
We have a full support and purchasing staff dedicated and trained on sourcing for the US Government. We work with our customers every step of the way to ensure all needs are being met.
We have a deep understanding of NSNs and the stock system which is used as a tool for many of our customers to get items they need. This helps ensures that our end users get the right information to decide on what to procure.